Problem

Your laptop's battery is low on charge. You are not sure if the remaining charge will be enough for the rest of the school day. It would be good to top-up the battery.


Solution

  • You can find one of the school's Charging Towers
  • You can charge your Laptop in a Charging Towers for a while, to give its battery a charge top-up.
  • You can contact IT Support if your laptop gets locked in a Tower.


Steps

Finding a Charging Tower

  • There are several Charging Towers located through the school:


Charging your Laptop in a Charging Tower

On the front of every Tower you will see a screen and key-pad. 

  • Using the key-pad, enter the number of an empty Charging Bay. Empty Bays a red.
  • Hover your Student Card over the card-reader symbol and the Bay will open for you.

(Note: Please always use your Student Card. Do not use a PIN because you may forget it.)

  • Place your laptop and your charger in the bay and connect it to the power socket in the bay.
  • Close the Bay door and make sure the Bay Light turns to Green (i.e. locked).
  • When you want your laptop back, enter the Bay number and use your Student Card.


Contacting IT Support if your laptop get locked in a Tower

You may find you can not get your Laptop out of a Tower because it is locked in. This may occur if you forget your Student Card, or for some technical reason the Tower decides not to unlock.

  • Ask your Teacher to contact IT Support, or your can go to IT Support and ask to have your Laptop retrieved. 
  • Tell IT Support which Tower Number and Bay your laptop is in.
  • IT Support will prioritise your request and immediately over-ride the lock on the Tower to retrieve your laptop.